- Software & Graphics9
- Game Variety8
- Maximum Bonus9
- Bonus Match9
- Wagering Requirements7
- Payout Ratio8
- Loyalty Bonus8
- Licensed by the Gibraltar Licensing Authority
- Technical System Testing certified
- Powered by Playtech
- Managed by William Hill
- Generous welcome bonus
- 24/7 customer support - phone, fax, email, chat
- Long list of payment methods available
Not So Good
EuroGrand Casino Review
The EuroGrand casino isn't European just by name, it is licensed out of Gibraltar, making it a true EU regulated casino, operating under European consumer protection laws. This means that the casino offers up the most rigorous protection measures available in encryption, data protection, privacy and fairness.
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The casino was established in 2006, and runs on the innovative Playtech platform, which enjoys the most advanced computer technology available today. This is a sleek, well put together casino with solid software that guarantees the best gaming experience on the user side.
The EuroGrand casino's bonus structure is extremely generous, even in an industry known for outrageous gifts to new players. Upon signup, new players are treated to a whopping 1000 Euro bonus. This is built on a tiered match bonus system, this means that the more you deposit, the more they deposit for you as well. It starts with a 300% match on 100 Euros, and ends with a 50% match on 2000 Euros, which will total out to the 1000 Euro max bonus amount.
Furthermore, there is a wonderful VIP system for advanced players. If you get invited to take part in the VIP ladder, definitely take advantage of it. You will be privy to VIP only invites to special events and tournaments featuring extraordinary prizes.
Becaue the EuroGrand casino is built on the bleeding edge Playtech platform, the games are unique in many ways. There are about 150 games in the roster. What the casino lacks in quantity, it more than makes up for in quality.
The games engine is so true to life that table games look and act like real table games. This means when the ball hits the roulette wheel, you don't just see a stock animation, the ball reacts to the laws of physics just like in real life, and this makes the games an extension of reality instead of a mere imitation.
Customer service is a touchy subject for anyone who has ever had to deal with a rep. The EuroGrand's commitment to excellence definitely extends to their philosophy to customer service. If you call in, you will speak with a polite, informed, and extremely helpful rep, who will always take care of you with the utmost respect and solve any problem you might have.
Reps are on call 24/7 through a variety of contact methods—telephone, email, live chat, or fax. On top of the excellent service, there is a FAQ page that actually manages to be informative and helpful, and may very well answer all your questions.
EuroGrand is a paragon in the world of online casinos. The look and feel are spot on, and the experience is smooth and enjoyable. I have no reservations when recommending this casino to anyone from veteran players looking to take advantage of an amazing bonus to novice players looking to dip their toes in the world of online gaming. Don't waste any time, and try out the EuroGrand today.
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